Finding and keeping customers

A contented customer experience at every touchpoint is critical to how they relate with your services and products. The right customer service strategy integrates people, process and technology to maximize all relationships - with your customers, partners, internal customers and suppliers. We incorporate high values to ensure client and internal customer satisfaction with our state-of-the-art infrastructure and the right people charted in.

Inbound Services

  • Customer Support
  • Technical Support
  • Reservations
  • Order Management
  • Cross-Sell and Up-Sell
  • Inbound Sales
  • Product Support
  • Logistics Support
  • Complaints Management

Outbound Services

  • Telemarketing
  • Tele-sales
  • Customer Acquisition
  • Customer Retention
  • Welcome Calls
  • Collections
  • Account Management
  • Escalations
  • Satisfaction Surveys

Transaction Processing

  • Application Processing
  • Order Management
  • Order Fulfilment
  • Account Maintenance
  • Data Entry
  • F&A processing
Contact Us
Phone: +91 124 469-9555
E-Mail :

Case Study for Customer Support

The largest airline based out of the United Kingdom

» arvato India provides comprehensive BPO solution aligned with client’s mandated timelines. «